2017 LELA Session

*Please note that this registration page is for municipal officials only. NCACC members receive free admission to this session with their paid Annual Conference registrations.

In today’s high-stress, high-speed world, communication is more important than ever, yet we devote less time really listening to one another. “Active Listening” is one of the most important skills you can develop. How well you listen has a major impact on your effectiveness as a leader and the quality of your relationships.

During this highly interactive workshop, Dan Clark, Director of the Montana State University Local Government Center, presents strategies and skills to improve your ability to listen to co-workers, other elected officials, staff members and constituents. Practice listening strategies that will help build relationships, solve problems, ensure understanding, resolve conflicts, and improve your effectiveness as a leader.

Lunch is included in the Exhibit Hall as part of the NCACC Annual Conference Opening Reception.

August 10, 2017 9:30 am